FAQs

Our experienced Sales team are here to help



CONTACT US


UK Sales

+44(0)1707 650251

European & ROW Sales

+32 (0)15 44 8989

You can find a number of commonly asked questions below.  If you cannot find the answer to your question below, please you our contact page to get in touch.


  • Products
  • Processing
  • Packaging
  • Approvals
  • Delivery
  • How to Find Us
  • How to Supply to Us
  • Opening a New Account
  • Other
Products

What products do you sell?

We sell a wide range of metals including Stainless Steel, Nickel Alloys, Aluminium Alloys and Clad Aluminium, Titanium Alloys, Copper Alloys, Brass, Phosphor Bronze, High and Low Carbon Steels, Clad Metals and Plated Metals. We supply foils, coil, sheet and wire and can process all materials to your specification.

Do you have all metal grades in stock?

We keep over a 1000 line items in stock and included a standard stock range of our most popular items.  We have established partnerships with mills across the globe and can often get non standard stock items quickly.  Please contact one of our sales team if you would like to know how quickly we can get a non-stock item.

I cannot find the material I need on your website,  can you get other grades?

We have an established supply chain across the globe and can source most materials.  If there is a particular product you need, speak to one of our sales team to request a quote.

Processing

We have an extensive range of processing available to meet your exact needs, including recoiling, slitting and shearing, cut to length and edge dressing.  See here for more details.

Do you process material not purchased from you?

Yes  we can offer you a wide range or processing options with fast turnaround times to meet your exact needs.  Contact a member of our sales team on +44(0)1707 650251 or info@knight-group.co.uk to arrange a quote.

Packaging

What packaging do you offer?

It is important to us that your material arrives to you safely and in the condition you would expect.  We offer a comprehensive range of materials with bespoke packaging to ensure your product arrives ready to use.

Approvals

Approvals

Are you aerospace approved?

Yes we have a number of approvals, including AS9120 and other Aerospace Approvals.  You can download current copies of our approvals here.

Delivery

Can I collect my material?

You can arrange collection from our Birmingham site, located in the heart of the West Midlands, just contact our sales team on +44(0)1707 650251 or info@knight-group.co.uk.  To get directions please see here.

What transport options do you offer?

We transport materials across the globe, using air and sea freight.  UK deliveries are transported by road using one of our preferred carriers.  You can request your own preferred carrier, please discuss with a member of the sales team when requesting a quote.

Can I use my preferred transport provider?

Yes, you can request your own preferred carrier, please discuss with a member of the sales team when requesting a quote.

How to Find Us

Our Head Office is located in Potters Bar, with Processing and Sales located in Birmingham in the UK and Mechlen in Belgium.  Please see our Contacts page for Directions.

How to Supply to Us

Please ensure you have read the Conditions of Purchase before contacting us.  Please use the Supply to Us Contact Form on the Contacts Page, ensuring you summit any relevant documents.

Opening a New Account

How do I open a new account?

To open a new account please speak to a member of the Sales Team who will provide you with a New Customer Application form.  Please note credit accounts are subject to status and terms and conditions available upon request.

Other

If you cannot find the answer to your question, please use the contact form on the Contacts page to submit your enquiry.